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Samsung Canada and iotum Announce Partnership with Calliflower

Posted in Communications Technologies, Enterprise Business, Media Relations and PR, Mobility by Sheryl Breuker on March 9th, 2010
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Our good friends at iotum just scored a sweet deal with Samsung Canada. If you buy a Samsung notebook between tomorrow, March 10th and April 30th, tax day for you Canadians, you will be given a free year of Calliflower Conferencing. This is a HUGE value and a fantastic service if you have a business that uses conferencing.

Please read the press release below for more details on this really fantastic opportunity!


Samsung Canada Channel Partners To Offer “Calliflower” Conferencing With New Laptops

In Exclusive Deal, Samsung Canada Resellers To Offer Multimedia, Social-Network-Style Conferencing Service to Purchasers of Select Netbooks and Laptops

OTTAWA, CANADA (March 10, 2010) – iotum announced today that Calliflower, its interactive conferencing and collaboration service, will be promoted through the VAR and system integrator channels of Samsung Canada. Under an exclusive agreement from March 1st to April 30th, 2010, Samsung resellers will offer purchasers of selected Samsung netbooks and laptops the first year of Calliflower service free, and will receive commissions when their customers sign up. 

Calliflower applies an engaging, social-networking-style visual interface to the task of conferencing and collaboration, and under standard pricing charges a $50 US monthly flat rate for unlimited use for up to two organizers.  Participants can join through local access phone numbers in major Canadian cities and around the world, or via Skype into a single conference, all while sharing presentations, documents, links, and chats with all those remotely assembled.

Calliflower’s  intuitive controls also allow participants to see the status of other callers and raise hands to request the floor, while also providing call recording, invitations and reminders, integration with calendars, and more.

“This partnership is a great way to grow customer relationships for our small-business retailers and system integrators, by offering another powerful, money-saving tool alongside our laptops and netbooks,” said Michael Dodgson, Product Marketing Manager for Netbooks at Samsung Canada. “We also see the chance to promote great Canadian technology in a space – teleworking –  that’s very much in demand.”

iotum CEO Alec Saunders, for his part, acknowledged that Samsung Canada’s promotion would provide a great boost to Calliflower’s long-term user base. “We’re so confident in the service and the sales channel, that we’re willing to offer the first year’s service for free – a $600 dollar value,” he said.

Samsung Canada resellers and retailers will have customers sign up for Calliflower through a web site, entering PC serial numbers for proof of purchase and downloading the client software.

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About iotum

iotum is a Voice 2.0 company that aims to reinvent business conversations and shape a world of relevant communications where devices, social networks and Web services work seamlessly together to let people communicate with whom they want, when they want and on the device they want. 

About Samsung Electronics Canada Inc.

Samsung Electronics Canada, Inc. (SECA), a wholly owned subsidiary of Samsung Electronics Co., markets a broad range of award-winning digital consumer electronics, information systems, telecommunications and home appliance products. SECA upholds Samsung’s mission to provide consumers with innovative digital convergence products that possess exceptional technology, quality, features, performance and value.

Samsung has been a global TOP sponsor of the Olympic Games since 1998 and has been a presenting sponsor of the Olympic Torch Relay from 2004 to 2008.  Also through Samsung’s Four Seasons of Hope charity, Samsung helps athletes and celebrities raise funds for their respective charities, including the Wayne Gretzky Foundation in Canada.  Samsung is also a proud sponsor of Hockey Canada.

For customer service inquiries, please call 1-800-SAMSUNG (1-800-726-7864), and for more information, please visit www.samsung.com.

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Enterprise 2.0 – A Taste of Honey

Posted in Casual Computing, Communications Technologies, Ken Camp, Mobility, Opinons by Ken Camp on February 4th, 2010

For some readers, this post will feel like scraping the asphalt, then rubbing rock salt in the wound. If it feels that way, you might want to get used to the feeling. It’s here to stay.

I’ve written about communications technologies for many years, from every angle. But that isn’t all I do. While I’ve worked in small startups, unlike many of my colleagues, I’m deeply entrenched in enterprise architecture at the Fortune 100 mindset too. I see things from more than one angle. Working as the advising technical architect to a very forward-thinking CTO of one such company, my views of the enterprise embrace new technologies like cloud computing, mobility, netbooks and the iPad in different ways. Hanging with my enterprise architecture colleagues sometimes heightens the chasm I see between emerging technologies and reality. Hence, this rant.

Enterprise 2.0 is bandied about far too often these days and I want to debunk it. Enterprise 2.0 is the Johnny come lately, gotta get on Web 2.0, geez we’re so current mantra that’s overly popular in some circles today. So let’s be clear. Web 2.0 is dead. It’s last decade. It was nothing but fantasy to begin with. Web 2.0 is PR spin for keeping current with technology. Keeping current with technology isn’t forward thinking. It won’t future proof your business. Keeping current is not rocking the boat while you’re motionless in calm water.

The real next generation enterprise never uses the phrase Enterprise 2.0. They’re too busy building the next generation. They’re impatient. They’re agile. They’re looking to run major project initiatives with a lean team of a handful of people, re-architecting global networks in shortened time frames. And they’re succeeding. They’re doing more, more quickly with a team of 6-8 people than they used to do with project work teams of 40 or 50. And they’re improving the bottom line while they do it.

This isn’t the enterprise where your daddy worked for 30 years. And neither will you.

This next generation enterprise is a lean and mean behemoth. Sounds like a contradiction, but it isn’t. It’s made up of a hundred thousand people. Not employees. Contractors. Oh sure, there are maybe a thousand core employees, but the new enterprise doesn’t lease or own office space. They contract with cottage workers around the world. They know timeshifting and placeshifting work to where the talent is leads to lower CapEx, lower OpEx, higher margins, and more profitable business. They know the best and brightest aren’t interested in moving to BFE to work on some boring account-focused project. These people want 12 projects at once. They are nimble, intelligent, proactive and aggressive.

This new enterprise understands cloud computing for what it really is – yet another buzz phrase that means something or nothing different to everyone, but has some key values at its core.

  • The data center can be anywhere or everywhere. It doesn’t even have to exist. The data center can be web services connected to a server here with a database there. Anywhere.
  • People can be anywhere and everywhere. And they are. They don’t have to work for you permanently. They just need to give you the right slices of their time and talent.
  • The cloud can be anywhere. It is. It isn’t a cloud. It’s a network of clouds. It’s the Internet – a network of networks. It’s the same story we’ve been selling for 30 years, but it’s real.

Cloud computing is not about putting data centers in the cloud really. It’s not about putting services in the cloud either. It’s about the ubiquitous access of the cloud. I can get to the cloud from any device, any time, wherever I choose to work. That, my friend is cloud computing. Access to anything and everything. And that’s the real power behind openness. Not risking your data, but enabling the people who need access to have access. Cloud computing isn’t about the core of the cloud, but the access to the ends, wherever they may be.

Often the ends will and do exist inside the cloud. That’s what makes them most accessible.

In this new enterprise, things like this will happen:

That’s what Lotus Notes replication might look like on an iPad. Say what? Yeah Notes on the iPad. Or iPhone. Or netbook. Or anything that you use to access the cloud. From anywhere. Any time.

How? The cloud baby. It’s in the cloud. It’s called desktop virtualization and it’s spreading across those old enterprises in prototypes, beta tests and early implementations right now. Sure you hear about server virtualization, and it’s a big deal. A really big deal. It’s the green initiative those enterprises are talking about. But you know what? They don’t care about green, they care about money. And for a big enterprise with multiple data centers that green is the color of money. They’re reducing electricity costs by millions with server virtualization.

Desktop virtualization is green money colored too. No longer will the enterprise sign a master agreement to buy new laptops every 3 years from Dell, HP or anyone else. Why? They don’t need to. They won’t have to. Businesses hate that relationship and this is a profitable way out. It’s as green as a thousand dollar bill. A shipping container full of them.

There’s another green effect in play. Employees require real estate. In the old enterprise, they have to have a place to go. It’s where check boxes get checked. Attendance. Tardiness. Vacation. The old enterprise, The dying enterprise. The model that’s quietly starting to fade.

The new enterprise employees are mostly teleworkers, but even that term holds less meaning. Mobile solutions deliver cloud connectivity to the resources. Today’s teleworker may spend several hours a day at a coffee shop. IM, SMS, VoIP telephony, online video provide more than just alternatives to cubicles and travel for meetings. Today’s worker is either a digital immigrant or digital native. For us it’s the preferred method of work. It’s incentive. It makes a job more appealing. It’s so very now.

For the aging worker, it’s not an invitation to leave. It’s an invitation and incentive to keep working. Companies are finding this truism every day. They call it retention of institutional knowledge. It’s a powerful, valuable tool in hanging on to the older workers who know the business details because they helped build it from the ground up over the past 30 years.

Where do these virtual workers go if they don’t have a cubicle to call their very own? Home. Starbuck’s. Portugal. Ireland. The beach. An island. Any place they like. Where they are doesn’t matter. Place shifting lets them be wherever they like. I say virtual workers because teleworkers don’t need to be employees. They can be contractors. Many are. Many more than you probably think. Pick a number. Think higher. Higher. You’re close. But it’s a growing number and the pace of adoption for this approach is accelerating.

Desktop virtualization will lead to the desktop being whatever the enterprise chooses for tools. The workstation? Whatever that contracted employee chooses to use, or within some supported set anyway.

Enterprise 2.0 as a Web 2.0 carryover? It’s not dead. It was never born. It’s just spin doctor hype from enterprises trying to gain some attention and hang on to relevance. There are many of these. BUT, there are many enterprises that are well into the migration toward the real future. In The Third Wave by Alvin Toffler laid out the vision of the electronic cottage back in 1980. Toffler looked at early personal computers and saw into the future. That future is here, and our electronic cottage today may be as small as a Blackberry or iPhone. The choice of personal computing tool is filled with options.

As for employer, who do you work for really? Your father’s company? Your employer? Do you go report in every day to your cubicle just so they can verify you’re still alive? I work for me. For my family. I work to make our life better. That might mean long hours, many projects, bureaucracy and BS. But it doesn’t have to mean imprisonment in an 8×8 cell so a supervisor can watch me to make sure I’m still breathing.

More and more, the power of business, from very small companies to the biggest global enterprise is the value of human resources. The staff. The talent. The brains. The engineers, sales pros, writers, designers, relationship managers who really fuel the stream of money. Not employees, but people who receive value in pay for providing value. The value proposition of permanent staff employees is changing. The equation is changing. The balance of power is changing.

It’s happening right now. Every day. In more major enterprises than you probably think. Why do I think this? I live there, and I’m helping make it happen. I’m changing the world of work for me, and by extension for you. Get ready.

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Of iPhones and Blackberry’s…

Posted in Casual Computing, Communications Technologies, General, Mobility, Opinons, Product Reviews, Sheryl Breuker by Sheryl Breuker on February 2nd, 2010

Something to keep in mind when reading this, I didn’t do a technical review. If you want that, you’ll have to wait for Ken to write something. These are personal experiences and feelings from a pseudo geek.

You’re probably aware of the queries both Ken and I have thrown out about iPhone stuff. We’ve been such strong proponents of RIM, I’m pretty sure most of you can’t fathom us switching sides. We didn’t, at least not exactly.

We got iPhones.

I know, that’s got to be the big shock of the year. So how come I said we didn’t switch sides? To switch sides implies we are no longer rooting for the other team, and no longer view them as quality and that simply isn’t the case.

We took a little road trip this last weekend and our friend Dameon, aka @phoneboy called while we were in transit. Something I thought about while talking to Dameon was how much I still loved my Blackberry. My Blackberry Bold found a new home with my son who swears it’s the best phone ever – that coming off the Nokia 5800 Xpressmusic phone which we loaned him a year ago and he LOVED.

What I loved about my Blackberry.

Both the Blackberry curve and bold are impressive devices. They thread messages wonderfully, their messaging service works almost flawlessly, to send both text and mms is super simple, and the apps for basics like twitter and facebook work better than their native platforms work most of the time.

I also loved typing on Blackberry. Typing on a qwerty keyboard is so much easier than a non qwerty, and when I say that I mean it beats hands down my use of the iPhone. If I had to say one thing would make me think twice again it would be that feature, or lack of a feature that could cause me to rethink.

The Blackberry messenger service was incredible. The iPhone may have over 100k apps but nothing I have found touches what Blackberry messenger could do, from basic messaging, one on one, to group messages, as well as file and picture transfers I simply don’t see anything in iPhone that comes close.

Multi tasking is yet another feature the Blackberry does well. With the Bold I was able to have multiple applications running at the same time, and did. I could have a call up, apps running, all while web browsing, something I’ll talk about later.

There are a few apps on the Blackberry that I miss but the truth is, if I were to shift back to that device I would miss some apps from the iPhone. Still, worth a real mention here is an app that I used in beta called socialscope. There has not been another mobile app that remotely functions the way socialscope does. That one app is a struggle and why it took me a while to buy the tweetie app on iPhone, something I wish I hadn’t purchased because I don’t find it better than anything else on iPhone that’s free. I remember hearing how fabulous it is and all I can say is, those who said that never had socialscope. ‘Nuff said.

Now web browsing. If all you’ve ever had is basic browsing like those non-smart phones offer, the Blackberry browser wouldn’t seem bad at all. I know because that is all I ever had pre Blackberry. However, once you have experienced other types of browsing you quickly see that RIM has a lot of catching up to do in order to provide a comparable experience. I’m not sure they can, actually. It’s unfortunate because so many things about the blackberry are actually superior to the iPhone. The appstore and browser make all the difference in the world. So let’s talk about that.

Experiencing the iPhone.

Many of you know that about a year ago Ken and I both got an ipod touch. Why that matters is because getting an iphone meant we already had a clue how to use it. Using the iPhone isn’t quite like using other phones or pda’s. It simply behaves differently, has a unique interface, which ultimately anyone can use because you don’t have to tell someone what to do to use it, it’s incredibly intuitive. It functions and works so easily and that is one of the great things about it.

We spent a year using ipods yet were pretty hesitant to get an iphone. There wasn’t any one straw that broke this camels back, it was many things.

First, while we don’t much care for the typing experience on iphone, something I’m sure we will eventually not have is a keyboard. Certainly not in the way we have them in current iteration of computer systems. I think touch, and ultimately voice will be our interface. We both think it likely.

Second, we are growing more and more mobile. Down sizing if you will. We want a device we can use in more ways than just to text or im and talk on the phone. Certainly I was able to watch youtube on my Blackberry, but if you put the Blackberry screen next to the iphone screen you can quickly see that there’s much better ability to see things on the iphone. I don’t have to squint as much and that is a big deal as I rarely have my glasses. :) Ken wears bifocals which also makes the iphone much more user friendly!

Third, the browser. There is not enough white space to talk about how brilliant the browsing experience is on the iphone. I LOVE the browser so much! It is the BEST browser on any mobile device I have ever used, and I have used several. I like that you in essence get tabbed browsing, and so far I haven’t found a limit to the number of windows I can open.

I love the ability to both pinch the screen to make it smaller or bigger, depending on need. The way I can scroll so seamlessly across a page not optimized for mobile browsers.

I don’t like the way my messages are threaded in the message box. It has made it impossible to respond to pokes much of the time. If I get a poke from someone and immediately following get a message, the message can be addressed, the poke can not.

I also don’t like that I literally have 3 different inboxes for mail. They all fall in the mail section but are separated there into 3 different boxes. It is more tedious and  I don’t care for it but it’s certainly doable.

The appstore, that’s incredible. If you’ve tried to use an appstore for any other platform you can appreciate a simple click and install process and how nice that would be. Blackberry appstore would like to be good but it isn’t. It’s a real pain.

Itunes on the other hand makes everything awful. I do NOT like itunes. Now, I will grant you that maybe I don’t use it to it’s best advantage, so that could be user failure. But many people I talk to despise the itunes interface and I wish it wasn’t so annoyingly cluttered, or processor intensive. I also wish there were better directions for how to prevent your non DRM’d media from becoming owned by itunes. I know how to do it should I need to, but it is a non-intuitive process. Funny how all the rest of the things about the iphone just work on an intuitive basis but not itunes. Not sure what happened there but someone clearly dropped the ball.

The sum of the total…

I wish I could tell you all that I wouldn’t change back, but that wouldn’t be fair. I probably would in the right circumstances. But for now, I’m an iPhone user and it’s not that bad. It’s not perfect, but I’m still learning. I’m sure I’ll have more to say as time goes by. I’ve only had it for a couple of weeks and I have a lot to learn.

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iPhone apps that don’t

Posted in Mobility by Ken Camp on January 31st, 2010

One of the great values of the iPhone is the rich selection of apps. We know and love them even though the selection of garbage apps is huge.

Those apps aren’t a problem. They simply consume space on the App Store and clutter things.

This morning my headache is Ping! Which simply doesn’t. I’d read some time back how similar to BB Messenger this app was. Being a recent convert, I had to check it out. It was one of my favorite BB apps.

Messages beteen Sheryl and I vanish. We both added @newmediajim, and while it worked fine for Sheryl, Jim never got my messages.

My point is that apps, whether free or paid, are like noise. Not terribly different than a nosiy web page. To succeed they need our attention. Why? Because with a click, your app is gone and we’re on to something else. It’s that easy.

A wildly popular app will gain buzz. An dysfunctional one is a forgotten failure. Unlike banking officials, there is no bailout or golden parachute for failed apps.

If a networked app can’t handle the basics elements of thigs like WiFi and DNS, it’s time to fix it or move on. Leaving this sort of thing in the app store doesn’t help your reputation.

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More iPad Randomness

Posted in Casual Computing, Mobility, Opinons, Rants, Sheryl Breuker by Sheryl Breuker on January 28th, 2010

Gosh people get so upset about a gadget that not only isn’t in their hands but isn’t supposed to replace current devices. This is supposed to be a new category of device. Why are people so tied to knocking a product or putting someone else’s opinion through a meat grinder?

My first thoughts on the iPad hold. I think it’s COOL! I want it. I can’t wait to own one. I would definitely be a first generation owner if I can justify throwing some money at it.

I think there are some perspectives missing from this whole discussion. Mr. Jobs said this is not a netbook, it’s not a phone, it’s not a pc, it’s something in the middle. A whole new way of doing stuff. Maybe not to the iphone user, though from all things I read and heard yesterday, there will be new things for those of us who already are familiar with that device.

I was on someone else’s site responding to comments yesterday about how I don’t think we should undervalue this new device. It seems to me, this is the future, not the past and to compare the two is not possible. They offer different strengths.

Ken made some great points to me this morning. He said this isn’t a computing device this is a connecting device. I hadn’t thought of it quite like that but that’s worth some consideration.

What about other possibilities? How about a holder that will keep it protected in the kitchen while you look up recipes? Or in the workshop where you might need to know what tool you need to do something? How about sitting on the coffee table so you can read the newspaper or as the remote for your home theater system so you don’t have to shell out 200 bucks for a remote to run it all? How many 200 dollar gadgets can it replace in an all in one new device that also happens to do some other really cool things?

Where are the futurists? We aren’t going to be sitting with a keyboard and mouse the whole rest of our lives. We’re going to be changing and evolving. We are going to be swiping screens and using our voice to do things that to now were just possibilities on the horizon. Tomorrow we’ll be doing a wide array of things we can’t even fathom. The iPad is a step toward it and a step away from where we’ve been. Am I the only one who sees that?

And another thing, to loosely use one of Steve Jobs statements, the processor in this new device was not meant to compete with a 3.8 hyper-threaded or quadcore anything. It is a different animal altogether. It is apparently as fast as anyone has seen anything run. I say WOW and COOL because it won’t heat up at the same rate as a traditional computer, won’t need the cooling system attached, and will in general require less power to run, which is FABULOUS!

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IPAD wasn’t the big announcement, it’s EVERYTHING else!

Posted in Casual Computing, Communications Technologies, General, Mobility, Opinons, Product Reviews, Sheryl Breuker by Sheryl Breuker on January 27th, 2010

Like many other people I sat on my sofa watching as patiently as possible for what was coming for Apple. Having recently switched to an iphone from a Blackberry, I had high hopes and great expectations. And I also made the assumption that many others did that there would be a tablet on their horizon. I wasn’t wrong but that wasn’t the big deal. Not in my opinion.

140,000 apps at your fingertips. From day one.

Right now, iPad can run almost 140,000 of the apps on the App Store. It can even run the apps you’ve already downloaded for your iPhone or iPod touch. Learn more

That is certainly a big deal. It’s super cool, and I’m probably more aware of how cool it is having used my new iphone for a couple weeks. But that’s just the beginning. The new iPad Also has the ability to dock to a keyboard. If you haven’t paid attention to me ranting about this in the last year, you won’t know one of the big reasons we didn’t choose an iphone sooner was no physical keyboard. I do miss it and this makes me really happy. Productivity will begreatly enhanced with this.

Watch out Kindle!

Another game changer from my perspective is iBooks. A beautiful, easy to use virtual bookshelf, the book reader and bookstore ‘just works’. Kindle over priced themselves, making their devices more expensive than many netbooks, and consequently their lack of extra abilities will make it impossible to compete with this new device. It’s unfortunate that they will be collateral damage but they will and so will all other book devices.

Unlimited 3G Data? YES!

If I had to pick a single part of the Steve Jobs News Cast this morning that really turned our world upside down, it has to be the 3G data plan for $30 a month, no contract, cancel anytime! I won’t repeat it but do think this will change the future landscape of mobile computing because this one statement invites competition that we haven’t seen for a long time. Competition will be good for our pocketbooks.

Now you’ve seen some of the neat pictures, I’d like to ramble for just a minute. I love this device. This is a device that in my mind is just about the coolest thing I’ve seen, since the pc. I was practically drooling, largely because I see how much this will change the future, our future.

Of course with the good comes the bad, and I would be remiss if I didn’t mention a couple of things that are lacking or outright missing. There is no camera. You can’t do video. You can watch it but no creation. Also, the storage ability, or lack there of makes it impossible to make this a primary computing device.

All of that said, the iPad has so much potential for putting something that was typically a tool associated with mac centric geeks in the hands of everybody. It will force us to change our computing behavior thereby creating acceptance of new ideas to further enhance our lives.

I’m so excited!

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Geononymity? Love these new words but …

Posted in Casual Computing, Communications Technologies, General, Mobility, Opinons, Rants, Sheryl Breuker, Social Media by Sheryl Breuker on January 22nd, 2010

My 2 cents, for what it’s worth. I don’t get all this hub bub about how scary it is to share your location with the world. We used to put our addresses in the phone book. OH NO! Who hasn’t been ’stalked’?

Just today I saw no less than 4 posts about the geolocation craze. I’m in it and loving it. My favorite quote comes from Euan Semple.

Euan wrote:

I am always surprised when people write as if they were victims of technology rather than in control of it – I guess it is a bit like email!

Why do I like this? It points out that with technology we have more choices and more options to control what we take in, or to better filter things. Expecting everyone else to accommodate us is a little arrogant. Certainly we should try not to be too disruptive, but we really do need to better handle what we take in and stop expecting others to handle it for us. Filters are a key component to our sanity in a world where we are inundated with too many choices and too much noise.

Just a little piece of my mind. I won’t be leaving too many lying around. I need them. :)

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The Future of Technology. Moving Right Along…

Posted in Communications Technologies, General, Mobility, Opinons, Sheryl Breuker by Sheryl Breuker on January 20th, 2010
http://4.bp.blogspot.com/_snjctQ1thHQ/SLpdvXfOefI/AAAAAAAAKGY/rqXHKve8evA/s400/bold_iphone_1.jpg

Many of you know, Ken’s phone, a blackberry curve, went kaput just prior to the Christmas holidays. Ken and I have been predominantly Blackberry users since my arrival in the US 2 years ago. My initial experience could have had me forever a fan girl, actually, it did leave me a fan girl. I am a Blackberry fan. I don’t think that’s in danger of changing anytime soon. And why would it? So many things to like.

Of course, what I realized as time went by is that the things I most appreciate about a blackberry are things any smart phone could have offered me. It really comes down to the connectivity. The ability to connect to a variety of people and places from virtually anywhere. The form factor was fantastic, the QWERTY keyboard, outstanding, the multi-tasking superb. Even the browser, though certainly not what many have come to expect, still brought me to the world in ways I hadn’t conceived of 5 years ago.

Today my world is different. I look to the future with a different set of eyes. Eyes far more attuned to possibility. Where is mobility heading? I listened to a webinar by Gartner, an analyst group who has a lot of gifted people sitting in their offices studying trends, people who take real data and make smart projections and predictions based on a variety of factors. One of their projections struck a chord in me.

Gartner has suggested that by the year 2013, 3 years from now, the mobile browser will overtake todays browser in a pc. This makes a great deal of sense to me. It makes sense because the smart phone industry on a global level is growing at a huge pace. People will be browsing on their phones, or whatever we call the next device we pocket that we can use for voice and data.

Something else that has been on everyone’s mind, the Apple tablet. Who knows if they have one up their sleeve or not, I think it entirely likely, but whether they do or not, what is likely is somebody is making one and it will more closely approximate the apple iphone than it will a blackberry curve or bold.

Now, why would I say that? One doesn’t need to be a rocket scientist to have enough perception to know that the swoosh of a finger on a screen beats the hell out of a mouse. Do you remember what it felt like the first time you used a mouse? The inability to control it perfectly, the way the cursor would run all over the screen, and how you felt incredibly inept? The mouse hasn’t changed much in all these years and the lack of control, with practice yes it got easier, but what could be easier than touch with your finger and being that exact? What about voice controls? These are both things the iphone does well and are really the beginning of a new way of computing. I realize all of you who have been using an iphone for what is now nearly 3 years, are laughing and thinking, DUH. We already knew that. But that thought shouldn’t take away from the fact that other devices have had a lot to offer as well.

But the times, they are a changing, and with it our computing habits, and that brings us to devices that also must change to keep up.

I don’t know what you all read on the web, but everywhere I look there are articles talking about smart phones and tablets. These are almost buzzwords today. A few short years ago if you had a mobile phone, all you really cared about was whether it would give you the ability to talk to someone when you were out. Then it was all about text. How many stories have you read about the massive cost of not having unlimited text plans? Today with global travel so prevalent, it’s data costs. What is data? It’s the web pages you view, the things you download, the newspapers you read, the youtube video’s you watch. And we all do watch and read those things, or anyway it would seem so. In a few years it really will be world acceptance, not so different than what the telephone became as it caught on, the only significant difference is the speed that it will do so.

So today I write this on a netbook. The little 10.1 inch screen a far cry from my desires a few years ago to sit in front of a 21 inch screen. No my eyes haven’t improved and I haven’t gotten a stronger prescription of eyewear. What I have gotten is a device that is mobile, handy, wifi enabled, capable of doing basic computing ’stuff’. Beside me sits my trusty Blackberry Bold. But waiting for me in my living room, bleeping away is my new 32 gig iPhone 3GS. It’s ready for me to do what I will. Will it take me to the next iteration of technology? Of course it will. That’s all it can do. But it isn’t perfect and I’m pretty sure there isn’t a technology out there that will wow me the way I could have been wowed a few years back. Technology is too much a part of my world. I can’t see the future, but I have it on good authority we’ll recognize it when it happens.

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Why the iPhone’s Not for Me

Posted in Casual Computing, Communications Technologies, Ken Camp, Mobility, Opinons by Ken Camp on December 1st, 2009

Ripples of shock went through the Twitterverse last night when I said I was sleeping on the idea of an iPhone to replace Blackberry as my next mobile phone. Rest easy. All is well and harmony has been restored to the universe. But there were enough comments from friends and colleagues that I thought I’d explain why the consideration, and why I’ve eliminated the iPhone yet again as the phone for me.

First, why consider an iPhone?

Like most people, I’m impressed by the application platform. More importantly, I’ve been considering doing some development work again; something I haven’t done for many years. The iPhone is a far easier platform to develop for than other mobile devices. RIM has been my platform of choice, but frankly, I don’t see doing RIM development as being worth the headache and heartache it involves. Developing an iPhone/iPod app is doable, and could lead to other new things.

But, I have an iPod Touch. And most of the apps in the app store are garbage. I don’t want to create more garbage. Still, that isn’t what led me to back away from the iPhone.

What kills the iPhone for me, is the iPhone itself, in a number of ways, partly coupled to the Apple culture.

  1. It’s a 3G device, but I live in a 2G community. 3G won’t be here before 4G hits much of the US. I haven’t seriously been considering a 3G device because they suck power when there’s no 3G available, and battery life is a big concern for me.
  2. The iPhone is quirky and unreliable. I only say this based on how many times I’ve seen my friends and colleagues complain that they lost this or that and had to do a complete, tedious restore process. Or they were off to the Genius  Bar. That’s nice, but the nearest Genius Bar is a 6 hour drive for me. I won’t go there. Ever. So any failure of that sort, means shipping my phone into space and doing without until it returns; not a good solution.
  3. Battery life is at a premium. My Blackberry has the best usable battery life I’ve ever seen. It’s better than my iPod Touch, every Nokia since the N73, my older WinMobile Treo. And it’s easily swapped. The iPhone doesn’t have good, let alone stellar battery life from all I’ve read. But at least if the battery in the iPhone dies, I can go sit and do nothing. A non-swappable battery is simply stupid beyond belief.
  4. External memory is a concern. Sure the current 3GS has a 32G option, but there’s no microSD support, which seems terribly shortsighted and something that can’t be fixed without a new iPhone. Not good for me.
  5. The keyboard on the iPhone isn’t really a keyboard. I’ve used my Touch for a year and hate it. Yes, I’ve learned I can get used to it. Getting used to it and liking it are personal things. I don’t like the iPod keyboard and I don’t believe I ever will. The Treo, with it’s combination of touchscreen and keyboard were my favorite solution. Maybe one day the iPhone will incorporate a slider keyboard. That would make me reconsider.
  6. Contract lock. I’m already an AT&T customer, but I’m not under contract. I’d like to keep it that way and an iPhone means signing a 2-year contract. I don’t have to do that.

No, I don’t expect to do dev work on any mobile platform at this point. The iPhone is the only one I was considering, and if I don’t use an iPhone, why bother? It was a nice idea, but that motivation is gone for the time being. Maybe it will resurface at some future point.

Reality is that my work is largely in enterprise network and communications space. And government space. And security space. Areas where the mobile of choice is a Blackberry. The iPhone hasn’t penetrated my core target client base, and it isn’t on track to any time soon.

Windows Mobile hasn’t penetrated anywhere really. Except Redmond. There are pockets of use, but it’s simply not the OS for me.

Nokia has deeply penetrated the cheap phone market. Standard mobile phones, a new model every week. Some weeks every day. But in the high end, and the enterprise space, they’re a non-event in my target client base. The E series might be big in European enterprise markets, but in the US, it doesn’t exist. The N series seems to only exist in the die hard Nokia lovers segment. While I can get an E71 at a reasonable price, even cheap with a contract, why would I? It’s a phone that’s at de facto end of life just by virtue of how Nokia rolls out new ones. Nokia doesn’t make sense for me.

My opinion of ‘droid phones and Android is already well known enough. Not for me.

To be fair, I do love the iPhone browser. I love some apps, but not all. But the Touch is enough. There’s plenty of WiFi. It’s a great sofa computer for casual computing. The iPhone would be too. A great computer, but not a great mobile phone as a single device for my personal requirements,

Blackberry. Simple, obvious, and expected. And the choice is pretty easy for me. There’s either the Curve 8900 or the Bold 9700. The only differences I can see are the Bold comes preloaded with OS5. I may have to load that by hand on an 8900. And the Bold is a 3G device in my 2G world. I already know my Curve 8310 gets better battery life than Sheryl’s Bold 9000 and 3G searching for network is one big driver. The other is WiFi, which both the models I’m considering have. But I manage WiFi pretty judiciously on the N95 when we use it. I learned how to do that without even thinking about it when I  started testing the Nokia N series phones.

Winner – Blackberry Curve 8900. The biggest changes and enhancements for me? WiFi, 3.2MP camera and a faster processor that my older 8310. All things I want and need.

Interesting that over 6 months after picking the 8900 as my next phone, I’m still sticking with that decision. Of course, that doesn’t mean I’m running out today to part with money and buy one. My 8310 is on its last legs, but it’s limping along and gets the job done. It’s my primary device for communications of all forms for about 14 hours a day.

When’s the last time you got 14 hours use out of your iPhone without plugging in to keep it alive?

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2010 – Ken’s Look Ahead

The other day I posted 2009 – Ken’s Year in Review and promised I’d follow up with this requisite annual blogger’s rite, my look ahead. There may be some bumps in the road and unexpected twists here, so hang on dear reader. Put your tray table in the upright and locked position, raise your seat back and make sure your seatbelt is securely fastened. I’ve never been particularly shy or softspoken about my look at the future, and I probably won’t be now.

Disclaimer: These are my opinions alone. They don’t necessarily reflect the opinions of any employer past or present, my lovely partner Sheryl, the companies named herein, or anyone else on the planet. Your opionions and mileage may vary widely. Cheap shot comments will be tossed into the abyss, but open conversation and debate is always welcome.

Disclaimer 2: This is not only an opinionated post, it’s a long one. Don’t say I didn’t warn you.

Cisco Systems, Inc.Early in 2009 I predicted it was going to be the year Cisco took a big black eye. I agree, that didn’t happen. Instead they’ve taken a light bruising all year long. 2009 was a year when Cisco excelled at absolutely nothing that mattered in the market in my view. They were vanilla custard and simply didn’t matter in the market. They got off easy, and in 2010 they won’t. I said a black eye in 2009. I’ll predict a savage beating in 2010, the likes of which they’ve never felt before. I bet you’re curious where, aren’t you?

First in unified communications and VoIP space. I’d say Cisco is going to get their lunch eaten by multiple players. The Cisco solution set is pretty decent (Call Manager and the like), although their phones are forgettable. It won’t matter. I think they’ll get beaten repeatedly by Lucent, Asterisk, Mitel, and others. Even IBM, yes IBM, will cause pain for Cisco. 2010 will be the year Cisco learns how much they don’t know about telecommunications. It will be a bitter pill to swallow.

They bought Pure Digital for the Flip and they’re about to get a bunch of hype for the new Flip with built-in WiFi. I give that buzz six weeks and then they’ll take a good old fashioned, bare knuckles ass whuppin from the likes of Kodak’s Zi8 and a handful of others. More importantly, the current generation of cameras built in to mobile phones, notably iPhone and Blackberry, are likely to shift up taking another huge bite out of the whole dedicated camera market.

Then there’s Cisco’s core business – switching and routing. Coupled with some repercussions of the recent Starent acquisition and Juniper getting serious about the market, I expect some big moves in this space. Juniper will play big and strong. The big dog, Cisco, is going to get rocked back on their heels in some major networking deals in 2010. People will start to think about other options more often before simply choosing Cisco.

Oh, and John Chambers, the Rupert Murdoch of networking, will finally move on. I’ve seen his leadership at Cisco as ineffective in recent years and I expect him to move on, flying off with his golden parachute.

http://www.intuitive.com/blog/images/goofy-yahoo-logo.gif
Then we have Yahoo. The worn and beleaguered Yahooligans will continue trickling out the door at every opportunity. There’s still a lot of talent at Yahoo and they are ripe for the picking. They don’t have that many execs left from the old days. Jerry Wang’s departure was really good for Yahoo. Replacing him with Carol Bartz was, IMHO, not a good move. Other than trying to prove her balls by swearing, she’s done nothing that I’d expect from a CEO leading a company. She needs to go. I believe in 2010 she’s out the door. She can take the flying monkees with her too.

http://www.pc-maniac.com/wp-content/uploads/2008/03/microsoft-logo.jpgOf course there’s Microsoft, the Gorgon with more snakes in its head than Medusa. (Yes, the irony of Gorgons being female is intentional, for a reason…read on). I expect more layoffs at MS. Significantly more. Microsoft is still a very fat company, with plenty of trimming to do. In 2010, I think they’ll do some in the right areas. They’ve missed the mark a time or two with cutbacks, and some course corrections will happen this year. OCS will do well, especially against Cisco. Momentum will gain there.

Most importantly, I think Steve Ballmer will depart. He isn’t good for MS. I think many people feel that way, but nobody says it. I expect him to leave MS and land somewhere equally visible. I wouldn’t be surprised if it’s somewhere near either Redwood Shores or Pleasanton in California. ‘Nuff said.

Oh, and MS in an effort to prove they’re not evil and soften their image will place a woman in a very visible leadership role, perhaps Ballmers. We should hope it won’t be Carol Bartz, although she certainly seems to cast a flirtatious eye toward Redmond every now and then.

Yes, there is plenty more if you’re still here. (more…)

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Mainstreaming Location Based Services

Posted in Casual Computing, Communications Technologies, Ken Camp, Mobility, Social Media by Ken Camp on November 27th, 2009

We’ve been big fans of location based services for quite some time now. We both think they’re a vital part of the future, but we’ve also had plenty of reason to think about the reality of LBS in our world, privacy concerns, and a number of factors that tie into the general concept.

We were early adopters of Brightkite a long time ago.  We had a few moments of “do we really want the world to know what restaurant we’re at” thoughts. While it’s a bit of a no-brainer for me, as a woman, Sheryl has the random whackaloon stalkers that show up every now and then. I remember an instance in particular that gave us pause to think about how we use those services, and how public to make the information. Brightkite never gained enough critical mass to really catch fire. I was seriously frustrated with it on our recent trip to DC, and have pretty much lost hope for its ongoing success at this point.

Before we move to the others, there’s a sidenote on privacy to consider. The devices we carry, from iPhones and Blackberries, to those we drive, and many we carry are all easily trackable. And these tracking devices can be used for a number of purposes beyond what we’re sold as consumers. For example:

  • Did you know your EasyPass toll booth token can easily be used to issue speeding tickets? It tracks the time you pass toll gates, and if you exceed the speed limit, this information is easily passed to law enforcement. Yes, I’ve actually been in conversations where law enforcement agencies talked of this in terms of fully automated revenue generation that the consumer pays for.
  • Your cell phone is a GPS device, and it tracks to a pretty fine granularity on the planet. And while the paranoid of the world rant about the boss knowing they’re on the golf course when they’re claiming they’re working, other uses have been explored. The automotive insurance industry has invested a great deal of consideration into mobile phone tracking for the purposes if dynamic insurance rates. Imagine exceeding the speed limit and having your coverage costs go up because your carrier monitors your location in realtime.

Privacy. It’s an illusion. You have no right to privacy. It’s not in the Magna Carta, the Bill of Rights or the Constitution. We have no right to privacy. It is an illusion. It’s a courtesy, non an inalienable right. The question with this sort of privacy, and Internet privacy in general is not whether or not we can be seen. We can absolutely be seen. The Internet sees all. Whether or not we’re being watched is a more interesting question that I’ll leave for the conspiracy theorists among us.

The reality is, our location provides good information to the world about us, and sharing it opens the door to the world giving us good information in return.
(more…)

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Truphone Gives Something to be Thankful For

Posted in Communications Technologies, Mobility by Ken Camp on November 25th, 2009

Truphone- the next generation global mobile operator- is giving mobile users something to be thankful for this year with its offer of FREE, unlimited calls with Truphone on Thanksgiving day.

The promotion will run on Thanksgiving Day ONLY from 7 a.m. to 7 p.m. EST or noon to midnight UTC. Mobile users can download the Truphone application for free at www.truphone.com.

Here’s the Truphone press release (more…)

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2009 – Ken’s Year in Review

Posted in Communications Technologies, Ken Camp, Mobility, Opinons, Rants, Social Media by Ken Camp on November 25th, 2009

Every year bloggers around the world write two posts – the year in review and projections for the coming year. Thanksgiving seems an appropriate time to join in the annual event, and this year has some interesting areas to address.

Last year I expressed a lot of disappointment with Truphone. I still think the company has a long way to go. This year, I like many of the things they’ve done, which pleases me greatly. They’re friends and it was disappointing to see them struggling. They’re finding their way and I expect to see them continue to rise in 2010.

Twitter is everyone’s hot topic. I was very pleased to see the success of our friend @shelisrael’s book Twitterville this year. I’m far less bullish on Twitter itself. Just yesterday @biz held the annual news conference to announce that next year we’ll have a revenue model and make money. I think I’ve heard that announcement every year since I joined Twitter, and I’ve been using it longer than most. The people I think it’s important not to listen to when it comes to Twitter’s direction are the Twitter leadership team. They don’t eat their own dog food, don’t understand Twitter, and really seem to simply have hung on to the tiger’s tail this far. What they, and much of the design team at Twitter do well is break things. I still love Twitter and use it every day, but in 2009, Twitter was a boring yawner for the most part. There was zero innovation, reinvention and precious little progress of any kind. Not incremental change, but barely noticeable change. Chainging “What are you doing” to “What’s happening” simply isn’t innovation. It sends a message that says to me, we have no clue what we’re doing. If ever a service was more overvalued that Skype at the eBay purchase, it’s Twitter. Fantasy and delusion reign supreme when it comes to this simple service that simply hasn’t approached mainstream after nearly four years. No matter how wild the growth or how phantasmagorical the hype, Twitter is simply a niche tool for communications junkies.

Location based services saw some shifts. Brightkite finally did a release 2.0, but I fear it’s release 2.end in the long run. Unremarkable in every way, and broke much of the functionality. Brightkite has simply failed to ever achieve any critical mass. Google Latitude remains another fizzle. Google seems to be stuck in a half-decade development approach that’s served well enough in the past, but may raise problems for the future. More on that in another post about the GOOG later on.

Foursquare hit the scene pretty hard and is doing well. It’s on the rise, and I expect that will continue into 2010, and beyond if the trio behind it keeps moving. As LBS go, it’s the big winner with the most potential ahead. I think the game aspect of Foursquare is something that will have to be eliminated, but with the right advances, this simple service can easily lead the future in mobile LBS for mainstream adoption in the future. Monetization for this one is easy, lucrative and huge. Foursquare will be worth a fortune. Foursquare will surpass Twitter in value and popularity by 2011. More on that in another post.

There’s a sleeper company in the unified communications space that’s been on the rise for years – Voxeo. They recently got $9M in funding, and that was a good investment. While I think Twitter was ridiculously overvalued, I think the absolute reverse is the case with Voxeo. I think they’re on track for a billion dollar valuation and an enormous acquisition when the time comes. That’s right folks, there’s a $1B sleeping giant inside this little company. One with value in a trillion dollar industry that keeps doing all the right things. Watch Voxeo. (more…)

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Recycling the Hype

Posted in Communications Technologies, Ken Camp, Mobility, Opinons, Rants by Ken Camp on November 23rd, 2009

We spent the past week traveling to Washington DC for work. During that time we took the opportunity to use a new popular service called Foursquare. We’re big fans of location based services (LBS) and think they have huge potential for the future. Huge potential, but not for today in the mainstream.

A week of using Foursquare has me firmly believing that Twitter’s “What are you doing? question (recently degenerated to the 70’s “What’s happening?”) is pretty worthless until you add the “Where are you doing it?” component. Where you’re doing it leads to serendipitous meetings with friends and colleagues, old and new. More on that in yet another post.

Before I continue, I need to give a hat tip to Gartner, an organization I’m often highly critical of. Gartner has two concepts that I think fit very nicely in the analysis sphere. First is the widely acknowledged Magic Quadrant series of reports. The other is referred to as the Hype Cycle. While I think highly of the methodology in general, I’m critical of Gartner’s very narrow view. I understand they focus on the market their clients are in, and that’s appropriate. Too often people take a market segment report and apply it to the industry as a whole. Gartner simply doesn’t cover the innovative start-ups doing magical things in the tech sector, and to accept their reports as fact overlooks a myriad of facts and realities in the industry.

But in keeping with some of the hype in my reading lately and the Gartner philosophy, I give you my own personal hype cycle as it pertains to Social Media, VoIP, and mobility. It’s not complete. It’s not comprehensive. It’s a glimpse of how I see things going on today.

Hype Cycle

Let me elaborate a bit. These are simply my opinions based on thirty years of watching the tech sector and a boatload of criteria that may or may not be enumerated here as I ramble through some of my observations.

We’ll start on the right at the plateau of mainstream or very close. One might even say passe in some cases. Blogging, Skype,  YouTube, LinkedIn, etc. These are technologies that have arrived. In some cases, peaked or nearly peaked, but they are spreading into the mainstream. With the exception of SkypeHype, an uncertainty, they’re well known and predictable.

There are some you’ll disagree with, so I’ll get them out on the table. These are simply things that I see as fading from the scene or I believe they will prior to ever achieving mainstream adoption. Look for the red Xs – MySpace, Digg, Brightkite, and of course Jaiku. The surprise may be WiMAX. I see WiMAX as too expensive, too cumbersome, too light in coverage, and on the way out. Personally, I don’t think it will achieve mainstream penetration. I think Clearwire is going to continue in a one-horse race. They’ll win the WiMAX race, but I fear they’ll lose anyway because they’ll be too far behind with too much sunk cost.

There are at least two others that will rile up emotional folks. The iPhone is, in my view, past the hype and on the downward slide to disillusion. No let’s be clear, it will cycle back up and achieve solid mainstream adoption for years. It’s a winner and will be around for a long time. But in the hype cycle it’s sliding. That slide will continue before it turns a cornet at the bottom of the trough. We all have to hit bottom after a big win. The iPhone hasn’t done that yet and simply can’t plateau in the mainstream until it does.

Android is a mixed bag. I like the OS. I think it has potential. I think the hardware, those phones, peaked the first weekend on the market. I think the hardware will be the greatest failing of the OS. Android may well be another OS like BEOS, destined for  the dead media pool. That’s it’s a wonderful OS is irrelevant. That developers love it also. If the hardware sucks and isn’t adopted by the mainstream, there won’t be an audience to develop for. At best, it may live a life similar to the Sharp Zaurus – a spectacular device with a tiny niche and couldn’t ever win the major markets.

For me, the location based services are particularly interesting. Rather than elaborate here, I’ll bring those thoughts back in another post.

Keep in mind, these are just my own thoughts based on my experience. Your mileage may vary. Your opinions certainly will. If you’re especially passionate about something, leave a detailed comment or post in return and we’ll discuss it for the world to see.

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Cancelling an iPhone contract? Oh my!

Posted in Communications Technologies, Mobility, Opinons, Product Reviews, Sheryl Breuker by Sheryl Breuker on October 19th, 2009

A little tongue in cheek was required here. I have been a fan of the iPhone since it first hit the stores. I still don’t have one, but last year I did get an ipod touch. I enjoy many things about it, particularly the browsing capability and also the integration with itunes and the app store.

Having said that, I read everyday something not good about it. While we’re all familiar with the great things about the iphone, the bad seems to get pushed down. Or does it?

It occurred to me this morning as I was reading a post on VentureBeat, it may be a lot more about just being part of a craze and not so much about the greatness of the phone. Everyone I talk to says how great it is, and they extol the many virtues, but when pushed with any amount of force, they will acknowledge the much more stable quality of the rim devices and also how comfortable email is on a Blackberry as well.

There are a lot of things about the iphone no one wants to admit. The inferiority of call quality, email etc. etc. Sure, Apple pointed us to a better set of features and functions a phone could and maybe should have. Now, why doesn’t Blackberry or another phone integrate some of those great features and let’s put the iphone behind us?

Apparently one has. I can’t wait for revues on it. Have a look at what TheBoyGenius Report has to say about what the new DROID phone will do, that the iphone doesn’t.

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