Stardust Global Ventures

First the written news:

Friends, Family Go Online To Find Loved Ones

MIAMI (CBS4) ? Amid the devastation in Chile is a communications meltdown leaving people with few options. There are virtually no phone calls, but lots of digital messaging.

Moments after hearing about the earthquake, tweeter Sheryl Breuker in Walla Walla, Washington tried reaching her sister-in-law in Santiago, Chile. When she couldn’t get her on the phone, she turned to Twitter.

“So I gave out her phone number to a couple people. About two hours later, we received notice that she was safe, she was OK,” Breuker told CBS4’s Gio Benitez over the phone.

Total strangers went out to find her sister-in-law in Chile. They found her.

“What I learned was that the person helping us was also missing family and had not yet heard from his family, so it was a pretty big deal, and pretty awesome, honestly,” said Breuker.

Today, phone lines did not connect families, but fingertips did.

“You’re pretty much a social media expert, in a sense. I see you have like 18,000 tweets, did you ever expect something like this to happen?” asked Benitez.

“Absolutely not. I’ve been doing this for a long time, and you hear these stories of people having these experiences, certainly nobody I know,” said Breuker.

Follow Sheryl Breuker on Twitter here.
Follow CBS4’s Gio Benitez on Twitter here.

Note: Moved the CBS video below the fold to stop it from running every time people hit the web site. You can see it below (more…)

Imagine awakening only to learn there’d been a major earthquake in Chile, where you have family. We did.

Many of our friends know Sheryl’s brother Brian and his wife Mariali. We’ve all been friends for quite some time (Jaiku, Facebook, Twitter), but now we’re also family. She lives just outside Santiago, not far from where the big earthquake hit this morning.

We immediately tried calling, texting, online, but no contact. Power, water, and phones are out there. In many areas the devastation is severe. We simply didn’t have any idea. We reached to social media. Everywhere.

People responded, mostly by retweeting. The power of the retweet is something we take for granted. A man we didn’t know in any way sent a simple tweet that he was in Chile and
asked how he could help. We scrambled to give him every bit of useful information that we could come up with.

He messaged several times that phones were out and he couldn’t get through. Then, amazingly he said “as soon as I get a chance I will go to the address you gave me.” Through Twitter, we made contact with someone in another continent, but close enough to go physically check on our family.

If that isn’t magical enough for you, if you really don’t understand the power of human communications through technology, the power of what we can do together, within two hours of our first contact with this man, I got a DM in Twitter than said “found her! she is OK…. she told me to tell Twinkie to stay cool, she is fine!” And an email with more info on how to try to contact her directly.

Twitter’s a tool. The power is in the people, but the reach and potential is far bigger than you understand. Until your life is personally and directly impacted, you simply can’t truly appreciate that power.

Technology gives power to communications tools. Communications tools give power to people. People impact one another and change the world.

Our deepest heartfelt thanks to @jpcoderch. You are our hero of the Santiago earthquake JP. Now we’re connected. At some point Sheryl and I hope to visit Mariali in Chile. It’s a part of our family. I hope we can take you to dinner one day and get to know each other in person as well

Side note: Many of you know our dearest and best friend, JP. What an interesting bit of serendipity that our new friend and hero is also JP. John Paul and Juan Pablo. Two gentlemen and friends who touch our lives.

In the interest of high performance and high bandwidth, I’m doing some research into some next gen applications. It no secret that Google has put out an RFI for it’s new Fiber for Communities build. I’m working with several groups in the Pendleton community and doing some research into applications that could benefit from have such a blazing fast internet connection. If you had a 1 Gbps connection? What would you do with it? I’m not talking about what we can currently do better, but what we can start doing that is an “Out of the Box” thought. Things such as Tele-visits for doctors and patients. Or even distance learning for home-schooled or even foreign exchange students. Maybe something like simulated virtual environments for 3D conferencing across different locales.

My question to you is simple; What would you come up with, if given the opportunity?

Social media = ROTC or Return on Trust & Credibility. I grabbed that from friend, Shashi Bellamkonda and think it incredibly compelling. One of the things we all look for when trying to understand the value of social media is a way to define it so it makes sense en masse. In attempting to define the ROI it gets a little sticky because there are so many different sets of analytics and no one can agree on a standard. For more on my thoughts on that here is an article I recently wrote for Women Grow Business in Washington DC – Replacing ROI’s Old Monetary Vision.

Last night I was pointed to a great article that actually helps remove some of the mystery around social media and the value it has in the world we live in today. One of the biggest indicators is that social media investment is minor if anything at all, and your return is potentially huge. I’m sharing from the article but I hope you’ll go and read it in it’s entirety.

The SBSI found that nearly one out of five small business owners are actively using social media in their business. Small businesses are increasingly investing in social media applications including blogs, Facebook® and LinkedIn® profiles.

And further to that is this next paragraph by small business owner Dr. Alan Glazier.

“In order to meet the growing challenges of a tough market last year, I was forced to consider alternative options to keep my business visible,” says small business owner Dr. Alan Glazier, CEO and Founder, Shady Grove Eye and Vision Care. “With a very small investment in social media marketing, I was able to generate new business opportunities. Our Google® ranking is consistently number one for many of the phrases people use to search for eye doctors in and around my city and we have received a “bump” in terms of new visitors to the site. My blog has been picked up by different news sources and led to media interviews. I am now recognized as a thought leader in social networking within my profession and lastly but most importantly, my marketing budget has been reduced by more than 80%.”

Let me just reiterate, the cost of social media is minimal. As stated above, Dr. Glazier lowered his marketing cost by 80%. What could your company do with that 80%?

Of course, it’s not enough to simply create a presence in the online world of marketing venues. People want to have a relationship with those they hire. I would caution you that engagement must be a part of your marketing campaign. Broadcast messages will not build a customer base. You must use tools, video, audio, and messaging systems to encourage a relationship.

Today, small business is winning. It’s winning because they are resourceful and far more attuned to their clients. During an economic downturn such as we have been experiencing for the past 18 + months, small business success is a key indicator of the value in social media.

Yesterday Ken wrote here on stardust three key factors to success. Adapt, Adopt, Adjust. This should be every small business’ mantra. Social media must be included in that.

Remember, Social media = ROTC or Return on Trust & Credibility. We build our trust through social communication. Credibility will follow with engagement.

I was just reading an article by David Reinhardt entitled Think There’s No Room for Social Media in the Workplace? Think Again!. It gives some great points to consider, but I think the issue goes far deeper. Reading David’s piece is a great starting point for thinking, so go do that first. I’ll wait. When you get back, I’d like to share some added comments on on his seven points.

Before we go further, let’s debunk one of the great delusions of the day. Social media is in the workplace already. In nearly every workplace you can think of. It’s already there. Be honest with yourself. Social media is in schools. It’s in planes, trains and automobiles. It’s in restaurants. It’s even in the bathroom, as troublesome as acknowledging that may be.

To deny social media is already in the workplace is to bury your head in the sand. If that works for you, continue. But before you do, consider this. if you bury your head in the sand, you’re in a very dark place with nothing to see. And, note the picture. Your ass is a target. A big target. If you’re comfortable in denial and placing your ass in the air as a target, just remember you’ll never see what’s coming when your ass gets blown out of business. You’ll remain blissfully ignorant as you fly into the abyss of that long, dark goodnight.

Or, you can pull your head out.

People naturally gather around common points of interest
Humans are social creatures. We gather in communities, tribes, enclaves and neighborhoods. We share stories of the events in our daily lives, both business and personal. It’s ingrained in our nature socially back to the the early origins of our race.

In the workplace, we gathered at the break room, coffee pot and water cooler. Today, we can gather and share space online without being physically colocated. We can and do. And we will. The workplace cannot change our nature.

People like visuals
Not only are we social creatures, we’re visual creatures. Those early clans in caves told stories around the fire and left pictographs of their world. The social web is our canvas. It’s where we paint the pictures of our world and our lives.

We share pictures, words, music, what we had for lunch, and personal snips from our lives. We also share what we do, what we think, our ideas and ourselves in the workplace. To stop that would dehumanize us. In today’s information economy, dehumanization simply doesn’t fit. We are not drone workers in a factory and will never be that again. We, as a species, have evolved.

People are increasingly able to use complex websites
The web has become our natural home. For many, it’s what we’d refer to as our third place. Home is our first place. Our job is our second place. Our third place is where we choose to spend time. With the information age and communications technologies, the delineation between these places has vanished. Just as we can timeshift and placeshift our work to any time and any place, we all integrate our social selves into our work life as well. And we do.

People want to be able to add their own content
The old broadcast media world is dying. Quickly. The gatekeepers of news, information and entertainment have lost the reins. No matter how the clutch at them, that horse has run away from the old media cart. Everyone is an author. Everyone is a mdeia producer. We add content to the global body of knowledge constantly. And we like it. The concept of 15 minutes of fame is very much relegated to the abyss alongside the legacy broadcast media that promulgated the very idea. Why should you or I be relegated to 15 minutes when we have something to share every day? We shouldn’t. We aren’t. And we won’t.

Different people have different styles of working together
Just as there have always been loners and teams, there are different working styles among individuals in the connected world. Some people love to share; others do not. But companies have said for years, “our greatest asset is our people.” Really? And how do you encourage that asset? Not by trying to control how they work together. The greatest productivity comes from letting all that brainpower that works for the company unleash something new and innovative. That comes from the personal freedom to kick ass, not from the handcuffs of being told how do to every little thing.

Micromanaging people by telling them how to work, and how to work together has never been effective. It never will be. Today people will change jobs 20 or more times during the course of their career. The old model of taking a job “down at the plant” where dad worked, then spending 40 years there simply doesn’t fly. The workplace is changing and many of us are simply independent contractors who choose who we work with and how. The smart business leverages this reality by giving people the ability too work together in ways that are effective. For many of us, that must include social media and networking. It’s our lifeblood in our career. It has replaced the old human resources career guidance process. Like what McKinsey called Frogs in a Wheelbarrow, the best performers will jump to the most suitable work environment.

Even that model is evolving. That model applies to digital immigrants – those of us who grew up in the legacy analog world, but today live in the digital world. Digital natives entering the work force have always had open and unfettered access to the digital tools of now. They simply aren’t interested in working without the tools they view as basics of life. A business is going to have to embrace digital natives or shutter the doors over time as baby boomers exit the workforce.

Information that is not found might as well not be published
Publish or perish is no longer just a rule in academia. It’s a reality we all live with every day of our lives. We feed the Internet machine with so many routine actions. We publish our lives without thinking. Even those who don’t know their lifestream is published, are publishing in some fashion.

Use your ATM card. Swipe your employee ID. Enter a door code. Private transactions, though private they may be, are published somewhere.

If you aren’t on the Internet, you don’t exist. If you don’t publish, there is no record of your existence. Publishing in the now, is the word of mouth stories our ancestors told by the fire in caves. It is our record. Our existence.

As a business manager or executive, if you’re asking how to control social media, you are asking the wrong question. You cannot control social media. You cannot contain conversation. You cannot dictate. It’s far too late. Just as China cannot contain the vocies seeking expression, you are fighting a hopeless cause. In business, that’s counterproductive and costly. Not smart business. So be a smart business person. Pull your head out of the sand, and quit exposing your backside.

It’s easier than you think.

Adopt social media technologies with an open mind and thoughtful steps.

Adapt to the world as it changes. You have to be flexible.

Adjust work flows, business processes and management oversight to make the best use of the power of social media. Don’t expect to control it. You can’t. Slip into the groove. Like driving down the highway, and sliding into the slipstream of that big 18-wheeler, find your comfort zone and slide into the fit the brings value to every involved.

It’s easier than you think. Need help? Contact us.

As an intro to my contributions here, I thought I’d share a brief thought I shared recently on my Posterous notes.

Life in an IT Department is a tough job. Next time you see one of your IT professionals, thank them. IT support is way more than just fixing your computer when it’s broken.

The IT Department is a strategic department that is constantly working to stop most issues before they get to your workstation. Not to mention that the IT folks work on everything in the building from one group needs for file storage to an others software code repository. These are things we in IT do because they have to be done and because not just everyone should have admin access to everything.

Now after my ramble, if you work in an environment where the IT staff is not appreciated give them a little something to brighten their day. Say something like “Hey there IT guy my computer is doing fine and thanks for being there to support me.” If your IT staff seems grumpy it is most likely due to the recognition of the deeds performed on a day to day basis that go by unnoticed by those who run the whole place.

Let me just get right to it. We would like to introduce my nephew, Brandon Rochelle as a new writer here at Stardust Global Ventures.

A little background on Brandon from his ‘aunties’ perspective.
Brandon is practically a digital native. He has virtually always had a computer at his disposal, has been taking them apart, putting them back together and basically learning them from the inside out since he was little boy. Brandon was there, already online when I had my first connected experience. He showed me the ropes of some of the gaming sites back in the mid 90’s, and he was there to help when I needed a hand. The only time Brandon wasn’t completely entrenched in computer life, and even then not really, was during his stint in the army when he was working on Chinook helicopters in Iraq.

Brandon is a Technical Architect focused on creating physical and logical network infrastructure.

His specialties include: Java Programming, Visual Editing/Creating, HTML, JavaScript, JSP, Computer Management/Repair, Resource Management, adherence to Policies and Procedures, SOA.

He’s currently working on some research around high performance and high bandwidth and next generation applications. Brandon is working with several groups in the Pendelton, OR community to encourage Google to bring their next generation high capacity fiber to the area. He’s not talking about what we can currently do better, but what we can start doing that is an “Out of the Box” thought. Things such as Tele-visits for doctors and patients. Or distance learning for home-schooled or even foreign exchange systems. He’s also interested in simulated virtual environments for 3D conferencing across different locales.

You can find Brandon online at
Twitter , Google, LinkedIn

We suffer from a bad case of technological obesity. I know the is the perfect time to go with “a fat man gets onto a plane” but that’s not where I’m headed at all. Actually my train of thoughts was triggered by an encounter with Notes. Yes, I use Notes every day. It’s one of the most unsatisying experiences of my day. But this encounter, like many others, was positively draining. No I’m not going to elaborate. If you’ve used Notes, you’re already nodding your head; if not, count your blessings.

Glut and gluttony have made people in the US fat and lazy. It’s a problem impacting the health of our children. Information glut coupled with technology are suffering serious obesity problems and the business enterprise is,today plagued with obesity, clogged arteries, hypertension and general poor health. Lean and mean can only describe the smallest percentage. Enterprise business has become a middle age fat man.

Our emerging technologies are, in some ways like homeopathic medicine and healthy living. Service Oriented Architectures leverage cloud concepts to eat light in the corporate information buffet. Mobile solutions encourage exercise for the corporate mind, working outside the lines of the cubicle farm.

Today’s technologies in communications, broadband, mobility, cloud computing and the like offer a holistic life style for a healthy enterprise. An enterprise that can sustain a healthy lifestyle, making the most of each day.

I’ll be writing more on these thoughts in the weeks ahead. In my work as an enterprise architect defining next generation services and networks, I’m writing enterprise prescriptions for healthy living. I guess…the doctor is in.

Caveat: This is Ken’s opinion and post about Google Buzz. Sheryl and I have pretty different opinions and experiences. Don’t infer that she agrees with anything said here.

Last week the buzz hit the Internet to a flurry of very mixed reactions. My own reactions have been pretty mixed thus far too. Mostly the Buzz feels like a rug burn, but I want to be open about it and really give it a fair chance. I really really want to give it a fair chance.

Then there’s this:

Excuse me? Is Schmidt channeling Jerry Yang and leading Google to be the next Yahoo? Take a hundred days Eric. You can afford it. Get out of the way and let your team fix the damage. The worst thing an exec can do is pour gas on a fire, and you sound like a kid with a gas can and a book of matches. Go have a long conversation with Jyri Engestrom. By conversation, I mean go ask him what you should do, shut the hell up and listen. Take notes. Then get out of the way.

Up until today Schmidt was a long way from my list of executives in dire need of a smack with a clue-by-four. But he fought and clawed his way onto the list. Yes, one of these days, I’ll disclose who’s on the list and why. If you’ve followed for any length of time, you already know some.

Where was I? Oh yeah…Buzz. I’m left with questions. No answers. Ideas. No warm fuzzies. I see possibility. I see ego. I see the GOOG in a new light, and it’s not pretty. I could wax sarcastic about doing no evil. I could compare the sly and underhanded way Microsloth makes users de facto beta testers. I could point out how Google made a move to out Microsoft the big M by doing so openly, with a brash attitude. I could.

But that would take effort. Like Buzz, it would take more effort than any return could deliver today. I’ll save it for another time when I’ll get more out of it. And I’m saving Buzz until some time when I’ll get more out of it. More return for all the draining work it takes. Maybe. But really I’ll just step back and wait for some indication that the voices of reason, like Jyri, have been heard and somebody down at the Googleplex has done something really smart.

Creating and unleashing Buzz just because the technology made it possible does not creating a winning solution. For me, today, Buzz isn’t as big a flop as Wave, but it’s all fizzle, no sizzle. I’m putting Buzz in the hold file as something to dabble with when I’m very bored.

Since we’ve made the switch to iPhone, partly out of necessity after my Blackberry died, we’ve spent a bit of effort exploring apps. In my view, many are a great waste of space. They’re a variation of digital noise cluttering the app store, vying for attention.

Some, but not all. Bleam is an app that recently caught our eye. As it turns out, a friend (Dean Landsman @DeanLand) is partnered up pretty close with their marketing efforts. Bleam’s new, and their pitch is, I’d say, understated. Hugely understated. Here’s what they say:

Bleam
Local Instant Messaging

Mobile social networking just got a whole lot easier – thanks to Bleam for the iPhone™ and iPod touch™.

Because Bleam uses Bluetooth and/or WiFi to create an instant network, you don’t need a service signal to connect with the people around you. Just turn on Bleam and chat publicly or privately, share photos and exchange contacts with other Bleamers.

You don’t need to know someone’s ID or phone number to start Bleaming. Just be within range. And since Bleam networks iPhones together, your range will extend much further than with other Bluetooth messaging apps.

We have just submitted Bleam 1.1 to the App Store. Bleam 1.1 will let you set up multiple profiles. It’s the perfect feature for Bleamers moving between a variety of social settings – from business conferences to conference championships, lecture halls to concert halls.

So get Bleam now!
WHERE YOU ARE IS WHERE IT’S AT!

Neat and simple, but it’s an app that made me think. Walk with me down the path a ways…

Let’s begin with an appreciation of the etymology behind Bleam, because that alone hearkens to our roots, the jargon of our heritage, and for some of us, simply brings a smile. From the Free Dictionary:

(jargon)

bleam – To transmit or send data. “Bleam that binary to me in an e-mail”.

Ok, so perhaps it’s just nostalgic for guys like Dean and I who’ve been there and back. Still, it feels like a respectful hat tip from the iPhone generation to the past, and I like that. I won’t show you all the screen shots. I’m not here to do a review. I’m here to acknowledge the door Bleam flings open.

The opening screen sets things in motion. it simply says, I’m hunting. Seeking a connection media and peers (Bleamers) on that media. ‘Nuff said.

Bleam is an ad hoc chat tool. Think of it as a back channel you put up , take down, join or leave at will. Any time. Any place. You are the network if there isn’t one.

You can exchange information either in public or private. Here’s a sample:

I picked this shot simply to show how you can transfer text messages, pictures and contact cards. Certainly the obvious future ideas could include other media – video or music.

It’s interesting. A tidy little program that fills a gap. Sheryl and I tested it and were quite pleased.

I can’t do Steve Job’s impressions, but allow me to channel him for a moment…and another thing

Bleam portends a future that isn’t here today. I’d challenge the Bleam developers in ways I’m pretty confident Dean has, is and will continue to challenge them. This is a nice point of entry. Don’t let it be the end game, because there is so much more. Think about how Bleam does what it does, through options of WiFi and Bluetooth, and let your imagination stretch a bit further than chatting with your BFF.

As a speaker and presenter, I see my iPhone, iPad, device of choice using Bleam’s core to connect with a Bluetooth-WiFi enabled projector in a conference room. I don’t want or need a laptop. Let me Bleam my presentation to the projector while I walk around the room giving my talk.

As a listener, let me Bleam music to my speakers. In my car or my house. Or let me Bleam it to Sheryl’s nephew’s audio system, properly enabled of course, when we go visit.

When we get on a plane because we’re traveling to some exotic destination (no we are not going back to Waseca, MN), why don’t you let me join the Bleam driven network on the plane to send me movies and audio.

In fact, just Bleam enable my house and appliances. We’re still waiting for Smarthome 1.0 to become a reality. Let’s skip it and go to Bleamhome instead. Let me use WiFi and Bluetooth in my really smart home. I can control lights, fixtures, temperature, turn on the oven (and check how long the roast has left to cook) and all manner of wireless controls. Without wires. Without infrastructure. Simply enabling the connector widgets.

Widgets? Yep. Hardware and software widgets. Bluetooth/Bleam enable a lightswitchand sell it for $25 instead of $1.95. I’ll buy one for every room. Don’t build a supersmart home nobody can afford but the elite. Widgetize the process making migration a consumer owned and operated experience.

I recently wrote some pretty favorable things about another app service…Foursquare. I think Bleam is bigger and has more potential than Foursqare. Go to Bleam and check it out for yourself. Or go on your iPhone and get it from the app store. But don’t overlook it. It could be your future.

Disclaimer and note to Dean and the Bleam Team: I haven’t been paid or asked to write this. We bought the app. That’s right we shelled out the whopping 99 cents for each of us. No compensation or external motivators. That said, Dean…Bo… when you get ready to move into new areas, I’d love to help with strategy, direction, biz dev and what Bleam might do  in a bigger way. Keep me in mind.

I’ve been busy this morning, but reading peripherally the twitstorm about user counts of tweets sent and inflated numbers. Mine currently shows I’ve tweeted 55,553 times. I know reality to be more like 18.5K, and I’m a heavier user than most Twitter accounts.

I haven’t researched this deeply. I’m not inclined to. As an enterprise architect and strategist, guiding business decisions, I can simply react. Twitter as a business tool or infrastructure element simply doesn’t exist.

We’ve all read how important Twitter is to business, although we mostly wonder if that’s true.  We may be just making it up as we go. I’ll admit that, while many won’t. But let me follow through with my thought.

If’ I’m in business and using Twitter, I want metrics. ROI. WIIFM – What’s in it for me is the biggest metric of all.

The dirty little secret of Twitter ROI and metrics is that today everyone of them is bullshit. Statistically inaccurate whimsy, fantasy and lies. Anyone who tells you otherwise should not get a piece of paper from you that says “pay to the order of.” Remember that.

If however, I am a business using Twitter, the tightest measure I’m going to track will be average return per tweet. It will be valid when it can be tracked. However, if Twitter stats inflate my numbers, Twitter invalidates itself as a tool. If my perception is that I make 4 cents on each tweet at 15K tweets, and suddenly the stats say I’ve done 60K tweets, I no longer know what Twitter’s value is. Or maybe I do. Maybe the value just went to zero, or even negative.

Twitter’s cavalier attitude about issues like this has been widely seen over three years. As they said in the  Twitter support forums, “this bug is a low priority issue because it does not prevent users from fully using Twitter. We do not expect to have this issue fixed in the immediate future for this reason.” You might read that to say “we don’t really believe we’re business capable infrastructure and neither should you.” That’s how I read it.

Think Twitter’s for business? Think again. For some business yes, but for many, it isn’t even on the radar scope. For good reason.

Is Twitter social? Absolutely
Is Twitter fun? Much of the time.
Is Twitter for business? Maybe
Is Twitter infrastructure you can either rely or measure? Not a snowball’s chance today.

Is it a technology issue? Not really. it’s a management issue. Twitter management wants to be core infrastructure at the vital level without putting in the work to earn it. They want a gimme. A pass.

I won’t give them a pass for business enterprises I advise and counsel. Play straight and call them the way they are.

For some readers, this post will feel like scraping the asphalt, then rubbing rock salt in the wound. If it feels that way, you might want to get used to the feeling. It’s here to stay.

I’ve written about communications technologies for many years, from every angle. But that isn’t all I do. While I’ve worked in small startups, unlike many of my colleagues, I’m deeply entrenched in enterprise architecture at the Fortune 100 mindset too. I see things from more than one angle. Working as the advising technical architect to a very forward-thinking CTO of one such company, my views of the enterprise embrace new technologies like cloud computing, mobility, netbooks and the iPad in different ways. Hanging with my enterprise architecture colleagues sometimes heightens the chasm I see between emerging technologies and reality. Hence, this rant.

Enterprise 2.0 is bandied about far too often these days and I want to debunk it. Enterprise 2.0 is the Johnny come lately, gotta get on Web 2.0, geez we’re so current mantra that’s overly popular in some circles today. So let’s be clear. Web 2.0 is dead. It’s last decade. It was nothing but fantasy to begin with. Web 2.0 is PR spin for keeping current with technology. Keeping current with technology isn’t forward thinking. It won’t future proof your business. Keeping current is not rocking the boat while you’re motionless in calm water.

The real next generation enterprise never uses the phrase Enterprise 2.0. They’re too busy building the next generation. They’re impatient. They’re agile. They’re looking to run major project initiatives with a lean team of a handful of people, re-architecting global networks in shortened time frames. And they’re succeeding. They’re doing more, more quickly with a team of 6-8 people than they used to do with project work teams of 40 or 50. And they’re improving the bottom line while they do it.

This isn’t the enterprise where your daddy worked for 30 years. And neither will you.

This next generation enterprise is a lean and mean behemoth. Sounds like a contradiction, but it isn’t. It’s made up of a hundred thousand people. Not employees. Contractors. Oh sure, there are maybe a thousand core employees, but the new enterprise doesn’t lease or own office space. They contract with cottage workers around the world. They know timeshifting and placeshifting work to where the talent is leads to lower CapEx, lower OpEx, higher margins, and more profitable business. They know the best and brightest aren’t interested in moving to BFE to work on some boring account-focused project. These people want 12 projects at once. They are nimble, intelligent, proactive and aggressive.

This new enterprise understands cloud computing for what it really is – yet another buzz phrase that means something or nothing different to everyone, but has some key values at its core.

• The data center can be anywhere or everywhere. It doesn’t even have to exist. The data center can be web services connected to a server here with a database there. Anywhere.
• People can be anywhere and everywhere. And they are. They don’t have to work for you permanently. They just need to give you the right slices of their time and talent.
• The cloud can be anywhere. It is. It isn’t a cloud. It’s a network of clouds. It’s the Internet – a network of networks. It’s the same story we’ve been selling for 30 years, but it’s real.

Cloud computing is not about putting data centers in the cloud really. It’s not about putting services in the cloud either. It’s about the ubiquitous access of the cloud. I can get to the cloud from any device, any time, wherever I choose to work. That, my friend is cloud computing. Access to anything and everything. And that’s the real power behind openness. Not risking your data, but enabling the people who need access to have access. Cloud computing isn’t about the core of the cloud, but the access to the ends, wherever they may be.

Often the ends will and do exist inside the cloud. That’s what makes them most accessible.

In this new enterprise, things like this will happen:

That’s what Lotus Notes replication might look like on an iPad. Say what? Yeah Notes on the iPad. Or iPhone. Or netbook. Or anything that you use to access the cloud. From anywhere. Any time.

How? The cloud baby. It’s in the cloud. It’s called desktop virtualization and it’s spreading across those old enterprises in prototypes, beta tests and early implementations right now. Sure you hear about server virtualization, and it’s a big deal. A really big deal. It’s the green initiative those enterprises are talking about. But you know what? They don’t care about green, they care about money. And for a big enterprise with multiple data centers that green is the color of money. They’re reducing electricity costs by millions with server virtualization.

Desktop virtualization is green money colored too. No longer will the enterprise sign a master agreement to buy new laptops every 3 years from Dell, HP or anyone else. Why? They don’t need to. They won’t have to. Businesses hate that relationship and this is a profitable way out. It’s as green as a thousand dollar bill. A shipping container full of them.

There’s another green effect in play. Employees require real estate. In the old enterprise, they have to have a place to go. It’s where check boxes get checked. Attendance. Tardiness. Vacation. The old enterprise, The dying enterprise. The model that’s quietly starting to fade.

The new enterprise employees are mostly teleworkers, but even that term holds less meaning. Mobile solutions deliver cloud connectivity to the resources. Today’s teleworker may spend several hours a day at a coffee shop. IM, SMS, VoIP telephony, online video provide more than just alternatives to cubicles and travel for meetings. Today’s worker is either a digital immigrant or digital native. For us it’s the preferred method of work. It’s incentive. It makes a job more appealing. It’s so very now.

For the aging worker, it’s not an invitation to leave. It’s an invitation and incentive to keep working. Companies are finding this truism every day. They call it retention of institutional knowledge. It’s a powerful, valuable tool in hanging on to the older workers who know the business details because they helped build it from the ground up over the past 30 years.

Where do these virtual workers go if they don’t have a cubicle to call their very own? Home. Starbuck’s. Portugal. Ireland. The beach. An island. Any place they like. Where they are doesn’t matter. Place shifting lets them be wherever they like. I say virtual workers because teleworkers don’t need to be employees. They can be contractors. Many are. Many more than you probably think. Pick a number. Think higher. Higher. You’re close. But it’s a growing number and the pace of adoption for this approach is accelerating.

Desktop virtualization will lead to the desktop being whatever the enterprise chooses for tools. The workstation? Whatever that contracted employee chooses to use, or within some supported set anyway.

Enterprise 2.0 as a Web 2.0 carryover? It’s not dead. It was never born. It’s just spin doctor hype from enterprises trying to gain some attention and hang on to relevance. There are many of these. BUT, there are many enterprises that are well into the migration toward the real future. In The Third Wave by Alvin Toffler laid out the vision of the electronic cottage back in 1980. Toffler looked at early personal computers and saw into the future. That future is here, and our electronic cottage today may be as small as a Blackberry or iPhone. The choice of personal computing tool is filled with options.

As for employer, who do you work for really? Your father’s company? Your employer? Do you go report in every day to your cubicle just so they can verify you’re still alive? I work for me. For my family. I work to make our life better. That might mean long hours, many projects, bureaucracy and BS. But it doesn’t have to mean imprisonment in an 8×8 cell so a supervisor can watch me to make sure I’m still breathing.

More and more, the power of business, from very small companies to the biggest global enterprise is the value of human resources. The staff. The talent. The brains. The engineers, sales pros, writers, designers, relationship managers who really fuel the stream of money. Not employees, but people who receive value in pay for providing value. The value proposition of permanent staff employees is changing. The equation is changing. The balance of power is changing.

It’s happening right now. Every day. In more major enterprises than you probably think. Why do I think this? I live there, and I’m helping make it happen. I’m changing the world of work for me, and by extension for you. Get ready.

Something to keep in mind when reading this, I didn’t do a technical review. If you want that, you’ll have to wait for Ken to write something. These are personal experiences and feelings from a pseudo geek.

You’re probably aware of the queries both Ken and I have thrown out about iPhone stuff. We’ve been such strong proponents of RIM, I’m pretty sure most of you can’t fathom us switching sides. We didn’t, at least not exactly.

We got iPhones.

I know, that’s got to be the big shock of the year. So how come I said we didn’t switch sides? To switch sides implies we are no longer rooting for the other team, and no longer view them as quality and that simply isn’t the case.

We took a little road trip this last weekend and our friend Dameon, aka @phoneboy called while we were in transit. Something I thought about while talking to Dameon was how much I still loved my Blackberry. My Blackberry Bold found a new home with my son who swears it’s the best phone ever – that coming off the Nokia 5800 Xpressmusic phone which we loaned him a year ago and he LOVED.

What I loved about my Blackberry.

Both the Blackberry curve and bold are impressive devices. They thread messages wonderfully, their messaging service works almost flawlessly, to send both text and mms is super simple, and the apps for basics like twitter and facebook work better than their native platforms work most of the time.

I also loved typing on Blackberry. Typing on a qwerty keyboard is so much easier than a non qwerty, and when I say that I mean it beats hands down my use of the iPhone. If I had to say one thing would make me think twice again it would be that feature, or lack of a feature that could cause me to rethink.

The Blackberry messenger service was incredible. The iPhone may have over 100k apps but nothing I have found touches what Blackberry messenger could do, from basic messaging, one on one, to group messages, as well as file and picture transfers I simply don’t see anything in iPhone that comes close.

Multi tasking is yet another feature the Blackberry does well. With the Bold I was able to have multiple applications running at the same time, and did. I could have a call up, apps running, all while web browsing, something I’ll talk about later.

There are a few apps on the Blackberry that I miss but the truth is, if I were to shift back to that device I would miss some apps from the iPhone. Still, worth a real mention here is an app that I used in beta called socialscope. There has not been another mobile app that remotely functions the way socialscope does. That one app is a struggle and why it took me a while to buy the tweetie app on iPhone, something I wish I hadn’t purchased because I don’t find it better than anything else on iPhone that’s free. I remember hearing how fabulous it is and all I can say is, those who said that never had socialscope. ‘Nuff said.

Now web browsing. If all you’ve ever had is basic browsing like those non-smart phones offer, the Blackberry browser wouldn’t seem bad at all. I know because that is all I ever had pre Blackberry. However, once you have experienced other types of browsing you quickly see that RIM has a lot of catching up to do in order to provide a comparable experience. I’m not sure they can, actually. It’s unfortunate because so many things about the blackberry are actually superior to the iPhone. The appstore and browser make all the difference in the world. So let’s talk about that.

Experiencing the iPhone.

Many of you know that about a year ago Ken and I both got an ipod touch. Why that matters is because getting an iphone meant we already had a clue how to use it. Using the iPhone isn’t quite like using other phones or pda’s. It simply behaves differently, has a unique interface, which ultimately anyone can use because you don’t have to tell someone what to do to use it, it’s incredibly intuitive. It functions and works so easily and that is one of the great things about it.

We spent a year using ipods yet were pretty hesitant to get an iphone. There wasn’t any one straw that broke this camels back, it was many things.

First, while we don’t much care for the typing experience on iphone, something I’m sure we will eventually not have is a keyboard. Certainly not in the way we have them in current iteration of computer systems. I think touch, and ultimately voice will be our interface. We both think it likely.

Second, we are growing more and more mobile. Down sizing if you will. We want a device we can use in more ways than just to text or im and talk on the phone. Certainly I was able to watch youtube on my Blackberry, but if you put the Blackberry screen next to the iphone screen you can quickly see that there’s much better ability to see things on the iphone. I don’t have to squint as much and that is a big deal as I rarely have my glasses. Ken wears bifocals which also makes the iphone much more user friendly!

Third, the browser. There is not enough white space to talk about how brilliant the browsing experience is on the iphone. I LOVE the browser so much! It is the BEST browser on any mobile device I have ever used, and I have used several. I like that you in essence get tabbed browsing, and so far I haven’t found a limit to the number of windows I can open.

I love the ability to both pinch the screen to make it smaller or bigger, depending on need. The way I can scroll so seamlessly across a page not optimized for mobile browsers.

I don’t like the way my messages are threaded in the message box. It has made it impossible to respond to pokes much of the time. If I get a poke from someone and immediately following get a message, the message can be addressed, the poke can not.

I also don’t like that I literally have 3 different inboxes for mail. They all fall in the mail section but are separated there into 3 different boxes. It is more tedious and  I don’t care for it but it’s certainly doable.

The appstore, that’s incredible. If you’ve tried to use an appstore for any other platform you can appreciate a simple click and install process and how nice that would be. Blackberry appstore would like to be good but it isn’t. It’s a real pain.

Itunes on the other hand makes everything awful. I do NOT like itunes. Now, I will grant you that maybe I don’t use it to it’s best advantage, so that could be user failure. But many people I talk to despise the itunes interface and I wish it wasn’t so annoyingly cluttered, or processor intensive. I also wish there were better directions for how to prevent your non DRM’d media from becoming owned by itunes. I know how to do it should I need to, but it is a non-intuitive process. Funny how all the rest of the things about the iphone just work on an intuitive basis but not itunes. Not sure what happened there but someone clearly dropped the ball.

The sum of the total…

I wish I could tell you all that I wouldn’t change back, but that wouldn’t be fair. I probably would in the right circumstances. But for now, I’m an iPhone user and it’s not that bad. It’s not perfect, but I’m still learning. I’m sure I’ll have more to say as time goes by. I’ve only had it for a couple of weeks and I have a lot to learn.